Journeyman Commercial Plumbing Service Technician

Reports to:Plumbing
Supervisor

RESPONSIBILITY LEVEL:

HMC Service is currently seeking licensed Journeyman Plumbers to join our Louisville team.  In this role, as a Service Plumber you are responsible for operating a company vehicle to and from customer sites to troubleshoot, maintain, and repair commercial plumbing and equipment. Your success as a Service Plumber will require you to work independently, possess strong technical and troubleshooting skills, and be customer centric.

 

Responsibilities:

  • Services, troubleshoots, and repairs commercial plumbing and equipment.
  • Communicates with customer, HMC dispatch, and HMC Estimating regarding status of repairs to ensure schedule is maintained and conditions are properly communicated with customers.
  • Completes service tickets and job documentation utilizing HMC’s remote field service and Xoi apps.
  • Sets a positive example for less experienced and/or new technicians.
  • Works in a safe manner daily and ensures that all safety measures are taken at all times.
  • Work flexible hours including nights and weekends for on call.

 

REQUIREMENTS:

  • Journeyman Licensed
  • Valid driver’s license and acceptable driving record
  • 5+ years of similar job experience
  • Superb customer service skills
  • Dependable and able to work independently
  • Ability to climb ladders, work from heights, and crawl in tight quarters
  • Ability to travel within assigned territory
  • Ability to work some nights, weekend, and holidays for on call rotation with your department (frequency varies with department size)

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